Reference

How bee69 Handles Your Personal Information

This Privacy Policy explains what data bee69 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and exactly what we do with it.

Account data protectionbKash, Nagad, Rocket payment data handlingCookie and device data clarityYour right to access or delete data

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across all account pages and payment flows, so data moving between your device and our servers — including bKash, Nagad and Rocket transaction references — is protected in transit. Internally, access to personal data is limited to staff who need it to operate or support your account, and all access is logged.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which pages are most used. You can manage cookie preferences in your browser settings at any time.

Payment Data Retention

Transaction references from bKash, Nagad and Rocket deposits are kept to match withdrawals and resolve disputes. We do not hold your wallet PIN or mobile banking password.

Account Security Practices

Login to your bee69 account uses OTP verification sent to your registered mobile number. Any unrecognised login attempt triggers an automatic account flag for review.

Data Change Requests

You can request a correction to your registered name, phone or email via live chat or email support. Account changes are verified against your original registration details before any update is applied.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, or if you have a question about how your bKash, Nagad or Rocket payment data is stored, our support team handles privacy requests directly. Submit your request through any of the channels below and we will respond with the specific data we hold and the steps available to you.

What We Collect and Why We Collect It

bee69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on bee69, we collect the information you provide directly — your name, email address, phone number and date of birth. When you make a deposit using bKash, Nagad or Rocket, we record the transaction reference, wallet number and amount so we

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can match payments to your account and process withdrawals accurately. We do not store your mobile wallet PIN or full bKash, Nagad or Rocket credentials on our servers — those stay with your wallet provider. We also collect technical data automatically: your device type, browser, IP
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address and pages you visit within the platform. This helps us identify login anomalies and keep your account secure. If you contact our support team, that conversation is logged and retained to resolve disputes and improve service quality. We keep your data only as long as
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your account remains active or as required by applicable regulations — and we review retention periods regularly. All data handling is subject to your local law and the laws of eligible regions where our services are accessible.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on bee69

These are the questions we get most often about how personal data is handled — from what we collect at registration to how you can request removal of your account data entirely.

We collect your name, phone number, email address and date of birth at registration. Once you deposit via bKash, Nagad or Rocket, we also log the transaction reference tied to your account.

No. Your wallet PIN and mobile banking credentials stay with your wallet provider. We only store the transaction reference and wallet number needed to match your deposit and process withdrawals.

Yes. Contact us via live chat or email with your registered phone number and we will provide a summary of the personal data linked to your account within a reasonable timeframe.

We retain account data for the period required by applicable regulations in your eligible region. Once that period passes, personal data is deleted or anonymised in line with this policy.

We share data only with payment processors like bKash, Nagad and Rocket to complete transactions, and with service providers who operate under confidentiality agreements. We do not sell personal data.

Send a deletion request through live chat or support email. We will verify your identity against your registration details, then confirm what can be deleted and what must be retained under applicable rules.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoBee69 Glossary

How bee69 Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookie Use

Payment Data Retention

Account Security Practices

Data Change Requests

Reach Us About Your Privacy Rights

Common Questions About Your Data on bee69

01 What personal data does bee69 collect when I open an account?

02 Does bee69 store my bKash or Nagad wallet PIN?

03 Can I request a copy of the data bee69 holds on me?

04 How long does bee69 keep my account data after I close my account?

05 Does bee69 share my data with third parties?

06 How do I ask bee69 to delete my personal data?

Privacy Policy

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